Mesa, AZ, United States
30,000 - 40,000
Help people all over the world celebrate the moments in life that matter, while enjoying every minute of your work day?
The customer support team is the heart of ApproveMe. At other companies, support is an afterthought – often a second class citizen – but not here! At ApproveMe we live and breathe customer support, and are looking for some amazing people to help us continue to provide an exceptional experience to our customers.
Our support team (we call them Happiness Engineers), focuses on going the extra mile to make sure our customers are stoked. They help with all types of issues ranging from basic "getting started" questions to advising the absolute best way to setup an automated signing workflow.
A Happiness Engineer’s typical responsibilities include…
Happiness Engineers at ApproveMe.com come from a diverse set of backgrounds. From musicians to baristas, restaurant managers, bartenders and even former Apple employees. In general though…
ApproveMe is a company that has happiness as the focus: our employee’s, our customer’s, and even our customer’s customers! We love people and truly take heart that our customers pay our paychecks every week. At ApproveMe, we equip you with all the tools you need in your toolbelt and teach you the skills that will help you be a rock-star Customer Happiness Engineer on the field and off the field.
Our focus is delivering an incredible electronic document signing experience for all of our customers, through a beautifully developed platform and upbeat, helpful support team! With excellent communication, appreciative attitudes and fancy-tech-skills, we keep our customers loving our platform and our employees loving their jobs. 😊
ApproveMe.com is a 6+ year old startup in the legal tech space. Our current product, WP Esign, transforms a WordPress powered website into a legally binding, court recognized document signing application. We have taken the market by storm and our plugin is within the top 5% of the WP ecosystem. Our incredible customers are what have made WP ESign the most successful WordPress powered document signing solution available today. We're now building on that success and launching a very powerful new product. We are actively looking for an engaging, inquisitive, experienced lover of humans, who is looking to expand their creative and professional horizons.
A document signing experience shouldn’t be stiff, cold and corporate. It’s exciting. Your first house. Launching a business. Sending a kid to summer camp. These are events and transactions worth celebrating. The experience is for real people so the experience should feel like a celebration.
ApproveMe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.